Capability statement

01 Core competencies

• Desktop and end-user IT support, including executive support
• Workstation imaging, deployment, data migration and lifecycle replacement
• User accounts, permissions, VTC and printer support
• Service desk ticketing (Remedy, ServiceNow) and technical documentation

02 Differentiators

• CompTIA Security+ ce, current through June 2028. Fit for any DoD 8140 work role is confirmed with the hiring contractor against that role's requirements.
• CompTIA A+ ce and Project+ ce
• Five-plus years of IT support across government, healthcare and education organizations, including three years fully remote
• Security-minded, documented work: least-privilege access and clear handoff notes
• Remote-first, with U.S. evening time-zone overlap

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03 Relevant experience

Individual experience of the owner before forming Kannon Korp LLC:

• Federal agency, remote (via Eagle Integrated Services, 2023–2026): SharePoint, Microsoft 365, documentation and reporting support.
• Government organizations in Huntsville (via Nexone, 2021–2023): end-user and VTC support, executive IT support for a leadership office, lifecycle replacements and workstation installations.
• Baylor Scott & White Health (via Premier Logitech, 2020): desktop imaging, deployment and data migration for a hospital system.
• Round Rock ISD (2019–2020): help desk support, accounts and software for a school district.

04 Company data